What QCDesks handles
QCDesks may handle account details, company information, uploaded QA/QC documents, extracted tracker fields, usage records, and support messages needed to operate the platform.
How information is used
Information is used to provide document intake, AI-assisted extraction, tracker generation, project analysis, exports, account security, support, and service improvement.
Document and AI processing
Uploaded files may be sent to the AI provider configured for the workspace so QCDesks can extract and organize document data. AI output can be incomplete or incorrect and must be reviewed by an authorized project team member.
Access and sharing
QCDesks does not make uploaded documents public. Access is limited through workspace authentication and project scope. Information may be handled by service providers required to operate the platform or when required by law.
Retention and requests
Retention depends on workspace configuration and contractual arrangements. For access, correction, or deletion requests, contact info@qcdesks.com.
Security
QCDesks uses technical and organizational safeguards intended to protect platform data. No internet service can guarantee absolute security, so users must protect account credentials and report suspected misuse promptly.